Family-Centered Care Services

Families play an essential and critical role in the health and well-being of our patients.

Here you'll find information about the departments and programs focused on supporting patients and families while they're admitted to the hospital and after they have returned home.

two girls playing doctor with a teddy bear
two girls playing doctor with a teddy bear

As healthcare professionals dedicated to providing the best care for each of our patients, the staff at Nicklaus Children's Hospital recognizes the essential role that families play in the health and wellbeing of the child. As pediatric health specialists, we realize that family members are the main source of support and strength for a child in the hospital. Because of this, every department and program at Nicklaus Children's Hospital is committed to supplying a truly family-centered care environment.

As part of our commitment to Family-Centered Care, many units at Nicklaus Children's promote family and patient participation in medical rounds. These Family-Centered Care Rounds ensure that families are actively involved in daily care team discussions related to the child’s treatment.

To learn more about a few of our departments and programs whose primary focus is on supporting the child and family both while admitted to the hospital and after they have returned to the home environment, please choose one of the links from the navigation bar on the left.

Chaplain and All Faiths Chapel

Our chaplains provide pastoral care services to patients, families and staff and assist them spiritually when they face difficult medical conditions.

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Child Life

Child Life specialists strive to normalize the hospital environment by providing psychosocial therapeutic support through a family centered care approach.Their goal is to enrich the experience for our patients and their families.

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Family Advisory Council

The council's mission is to work in partnership with hospital staff to promote the delivery of Patient and Family Centered Care. FAC members identify the needs and priorities of patients and families and work on annual goals that will benefit families coming to Nicklaus Children's Hospital.

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Social Work Services

Social workers actively collaborate with the multidisciplinary team and provide the following services to patients and their families, crisis intervention, case management, short-term individual and family counseling, discharge planning, and many other aspects of hospitalization.

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Did We Go the Extra Mile?

Want to recognize someone on your child’s care team who made a difference during your stay? You can share feedback by completing a “Did I go the Extra Mile?” form and placing it in the recognition boxes located within hospital units.