Miami Children's Hospital
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Family Advisory Council

FAC Accomplishments

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The FAC members and Miami Children's Hospital have worked collaboratively to achieve the following:

  • Fostering the development of community resource guides for all families coming to MCH
  • Review of architect's plans and provided input into hospital area redesign
  • Active participation into the redesign of the Family Resource Center
  • Pilot Program for Communication Boards
  • Development of the Guide to Patient/Family Services
  • Participation in the Customer Service Excellence Program
  • Conducting staff Education and Sensitivity Training
  • Developing and implementing a Parent Mentor System
  • Participation in Miami Children's Hospital policy review
  • Development and distribution of the "Ask the Doctor Pad"
  • Development of "Scrappin' Moments" program
  • Active involvement in all Family-centered care initiatives
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